ibajee believes that gambling should always be a form of entertainment — never a source of financial stress or personal harm. Our responsible gaming tools and resources are here to help you stay in control.
ibajee operates on a clear principle: the wellbeing of our players comes before revenue. Every feature we build, every promotion we run, and every tool we offer is designed with player safety as a non-negotiable foundation.
We recognise that for the vast majority of players across Dhaka, Chittagong, Sylhet, and the rest of Bangladesh, gambling is a fun and recreational activity enjoyed responsibly. At the same time, we acknowledge that a small number of people may develop habits that become harmful. ibajee's responsible gaming programme exists to identify risk early and provide the right support before problems escalate.
All responsible gaming tools on ibajee are free, accessible at any time, and can be activated directly from your account settings or by contacting our support team at [email protected]. No waiting periods, no penalty, and no judgment.
Temporarily or permanently block access to your ibajee account with a single request to support.
Set daily, weekly, or monthly deposit caps to keep your spending firmly within budget.
Take a short break from ibajee for 24 hours, 7 days, or 30 days without permanently closing your account.
Unsubscribe from all ibajee bonus offers and promotional communications at any time from account settings.
Every tool below is available free of charge to all registered ibajee players. Use them proactively — you do not need to be in crisis to benefit from these controls.
ibajee allows you to set hard caps on how much you can deposit in any given time period. Once a limit is reached, deposits are automatically blocked until the period resets. Limits can be lowered at any time but require a cooling-off period before they can be raised.
ibajee can alert you when you have been playing continuously for a set amount of time. These pop-up reminders encourage you to take regular breaks and evaluate whether continued play still feels fun and within your personal comfort zone.
A time-out is a short, voluntary break from ibajee lasting between 24 hours and 30 days. During a time-out your account remains intact but all login access is suspended. Time-outs are ideal when you feel you need a pause without committing to permanent self-exclusion.
If you feel that gambling is causing genuine harm, ibajee's self-exclusion tool allows you to block your account for a minimum of six months or permanently. During self-exclusion, ibajee will also suppress all marketing communications sent to your registered contact details.
ibajee's reality check feature displays a summary of your current session — time elapsed, total wagered, and net result — at regular intervals you choose. Staying informed about your actual activity helps you make clear-headed decisions rather than chasing losses in the moment.
ibajee's support team is available around the clock via live chat and email at [email protected]. If you or someone you know needs help with a gambling concern, our trained agents will assist with activating any responsible gaming tool immediately, with no questions and no judgment.
Every responsible gaming control on ibajee can be activated within minutes. You do not need to provide a reason or speak to an agent unless you prefer to — all tools are accessible directly from your account dashboard.
If you prefer human assistance, ibajee's support team at [email protected] can activate any tool on your behalf during a single support conversation, available 24/7 in Bangladesh Standard Time (UTC+6).
Visit the ibajee Login page and sign in with your registered username and password. Two-factor authentication keeps your account secure throughout this process.
Once logged in, click on your profile icon and select "Account Settings" from the dropdown menu. All responsible gaming tools are grouped under the "Safe Play" tab.
Select from deposit limits, session reminders, reality checks, time-out periods, or self-exclusion. Each tool has a clear description, and you can see your current settings at a glance before making any changes.
Set your preferred values — for example a daily deposit limit of ৳1,000, or a 7-day time-out — and confirm your choice. Restrictions take effect immediately. Loosening a restriction (e.g., raising a deposit limit) requires a mandatory cooling-off period before the change is applied.
If you need a tool activated right away or want guidance on which option is right for your situation, contact ibajee support at [email protected]. Our team can action any responsible gaming request instantly on your behalf.
Recognising the early warning signs of problem gambling is the first step toward regaining control. If several of the following apply to you or someone close to you, please reach out to ibajee support without delay.
Placing larger or more frequent bets specifically to recover money lost in previous sessions, rather than playing for entertainment.
Depositing or wagering amounts that exceed your disposable income, or borrowing money from family, friends, or lenders to fund gambling activity.
Missing work, neglecting family obligations in Dhaka or elsewhere, or sacrificing daily necessities because of time or money spent gambling.
Feeling unable to stop playing even when you want to, or returning to gambling shortly after deciding to take a break.
Hiding gambling activity, deposit amounts, or losses from family members or close friends out of shame or fear of disapproval.
Using gambling to cope with stress, anxiety, depression, or personal problems rather than as a form of pure recreational entertainment.
Spending significant time thinking about past sessions, planning future bets, or feeling restless and irritable when not able to play.
A noticeable and unexplained decline in personal savings, rising debt, or difficulty meeting regular household expenses such as rent or bills.
Honest answers to these questions can help you gauge whether your gambling habits remain healthy. If you answer "yes" to three or more, ibajee strongly encourages you to activate a responsible gaming tool or speak with our support team today.
Have you ever gambled with money that was set aside for essential expenses such as rent, groceries, utility bills, or school fees?
Have you ever spent more time or money on ibajee or any other gambling platform than you originally intended when you first sat down to play?
Have you felt the need to keep your gambling activity or the amounts you deposit and lose a secret from your partner, family members, or close friends?
Have you ever tried to cut back on gambling but found it difficult or impossible to follow through on that decision for more than a few days?
After a losing session, do you feel a strong and recurring urge to return and bet more in order to recover what you lost, even when you know this is risky?
Has gambling ever caused noticeable tension, arguments, or distress in your personal relationships or at your place of work?
Do you feel anxious, irritable, or unable to relax on days when you have not been able to gamble, or when your account has been restricted?
Have you borrowed money from bKash, Nagad, friends, or any other source specifically to fund gambling activity or to cover gambling-related losses?
ibajee strictly prohibits access by anyone under the age of 18. Gambling by minors is illegal and harmful. Every ibajee account registration requires the player to confirm that they are 18 years of age or older, and ibajee reserves the right to request identity verification documents at any point to confirm this.
During the Know Your Customer (KYC) process, ibajee verifies each player's date of birth against a government-issued identification document — such as a National Identity Card (NID) or passport. Any account found to belong to a player under the age of 18 will be closed immediately, all funds forfeited in line with ibajee's Terms and Conditions, and the matter reported where required by law.
If you are a parent or guardian and believe a minor in your household has accessed ibajee, please contact our support team at [email protected] immediately. We will investigate the matter and take action without delay. We also recommend the use of parental control software to restrict access to online gambling platforms on shared or family devices.
Cricket betting, live casino, slots, and table tennis markets are waiting for you. Play on ibajee knowing that our responsible gaming tools have your back every step of the way.